Terms and Conditions
Please review our terms of service that govern your use of our technical assistance services.
Terms and Conditions – Sky Techiez
Services Provided
Sky Techiez offers professional technical support services, including but not limited to: – Remote IT support – Computer and software troubleshooting – Network security solutions – Virus and malware removal – Data recovery and backup services
User Responsibilities
By using our services, you agree to: – Provide accurate and truthful information regarding your technical concerns. – Ensure you have the legal authority to seek support for any device or software. – Use our services only for lawful purposes and in compliance with IT security regulations.
Payments & Billing
Services are billed according to the selected plan or one-time service fee. Unless otherwise agreed upon, full payment must be made before service delivery. Late payments may result in the suspension of services.
Refund Policy
See the Refund Policy section for details regarding cancellations and refunds.
Limitation of Liability
Sky Techiez is not responsible for any data loss, system downtime, or indirect damages resulting from the use of our services. Customers are responsible for maintaining backups before seeking technical support.
Privacy Policy
All customer information is handled according to our Privacy Policy.
Governing Law
These Terms and Conditions are governed by the laws of Wyoming, USA
Payment Obligations
Customers agree to pay all invoices, service fees, subscription charges, and other applicable charges in accordance with the payment terms specified by Sky Techiez.
Failure to make payment by the due date may result in the suspension or termination of services as described in this Agreement.
Suspension of Services for Non-Payment
If any invoice remains unpaid after the applicable due date, Sky Techiez reserves the right, without further obligation, to:
- Suspend or deactivate any newly purchased services associated with the unpaid invoice.
- Suspend ongoing technical support related to the unpaid service.
- Refuse new service requests until the outstanding balance has been paid in full.
- Suspend account access or customer portal access where applicable.
Service suspension does not relieve the customer of their obligation to pay all outstanding amounts.
Cross-Service Suspension
Where a customer maintains multiple services or subscriptions with Sky Techiez under the same customer account, Sky Techiez reserves the right to suspend or restrict additional support services only if this right has been disclosed to the customer and such suspension is permitted under applicable law, until all outstanding balances have been paid.
Any service that has been fully paid for may only be suspended where permitted by this Agreement or by applicable law.
Fraudulent or Bad-Faith Orders
If Sky Techiez reasonably determines that a customer has intentionally obtained services while refusing payment, provided false payment information, or otherwise acted in bad faith, Sky Techiez reserves the right to:
- Immediately suspend or terminate the affected services.
- Refuse future services.
- Recover any unpaid amounts through lawful collection procedures.
- Pursue any other remedies available under applicable law.
Sky Techiez will make reasonable efforts to contact the customer before taking these actions unless immediate suspension is necessary to protect its systems or business.
Reactivation of Services
Services suspended due to non-payment may be restored after:
- Full payment of all outstanding invoices.
- Verification of payment.
- Completion of any required account review.
Service restoration times may vary depending on the type of service.
"Any service that has been fully paid for may only be suspended where permitted by this Agreement or by applicable law."